Gift
Cards
Our gift
cards are easy to give, easy to use, and bring you these convenient
benefits:
Buy a Gift Card Online |
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- Make the perfect gift. No need to worry about sizes or returns.
- You can include a personalized message.
- Check balance and payment history by visiting www.rewardforloyalty.com/cardaccess
- Our gift cards can be used to purchase merchandise at any Group USA or Camille La Vie store location in the U.S. and Puerto Rico.
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Group USA Credit
Card
Enjoy the convenience of the Group USA credit card
The Group USA credit card is now available in stores. Your Group USA credit card gives you the savings, service, and
ease in shopping given to our preferred customers. Let your Group USA credit card help you express yourself - whatever your fashion
mood - and feel comfortable knowing that you will always receive the
very best in fashion, quality, and value at any of our locations. Benefits
include:
- 15% off your purchase when you open a new account.
- 15% off coupon in the mail with your new credit card.
- $25 Reward Certificate is issued for every $250 you spend. That’s 10% back on purchases!!!
- Birthday Card with a $25 certificate that can be redeemed during your birthday month.
- Advance notice of sales and promotions.
- Preferred Customer status with exclusive promotions for you.
- Low monthly payments.
- No annual fee.
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Applying is easy - just visit any Group USA
location and ask for an application. Approval takes only a few minutes.
Then, take advantage of the savings and service available to our Group USA credit card holders.
Return and Exchange
Policy
Return and Exchange Policy for Online Purchases
We request that you carefully select your online purchases:
- All sales are final on our bridal and evening dresses.
- No refunds or returns are accepted. We will allow an exchange for size as a one-time courtesy if stock is available.
- Merchandise must have the original price and vendor tags, and must be in new condition to be eligible for an exchange.
- Merchandise with stains, marks, odors, stretched, altered, or damaged is not returnable or exchangeable.
- After 14 days, all sales are final.
If you have any questions or concerns regarding your online purchase, contact a customer service representative at 1-877-867-7600 between 9:00 a.m. and 6:00 p.m. EST, Monday through Friday.
Return and Exchange Policy for In-Store Purchases
- Returns or exchanges must be made within 30 days of purchases.
- All sales are final after 30 days.
- Sales receipts must accompany all returns and exchanges.
- All manufacturers size, style, and label tags, as well as price ticket, must be attached to merchandise upon return or exchange.
- All merchandise must be returned or exchanged in original condition.
- Merchandise with stains, marks, odors, stretched, altered, or damaged is not returnable or exchangeable.
- Refunds will be issued in the method of original payment (except cash).
- All formalwear and bridal is final sale.
Security of Personal
Information
What information does Group USA collect?
Group USA wants to give you the most efficient Internet experience
possible. To help us figure out what you like and don't like about our
sites, we may ask for your opinion from time to time. You are not obligated
to respond. We may request and/or collect information from you on a
voluntary basis when you submit the Contact Us form with comments or
requests. The collected information may include personal information
such as your name, e-mail address, telephone number, and home address.
Who is collecting my information and how will it be used?
The personal information you provide is collected by Group USA.
We will use the information you submit to our web site to send you advertising
or promotional materials, including information about new products,
contests, features and enhancements, special offers, and other events
of interest. We also use your personal information for our internal
marketing and demographic studies, so we can constantly improve the
products and services we provide you and to better meet your needs.
Cookies and IP Addresses
Group USA may use "cookies" to enhance your experience at our web
site. Cookies are pieces of information that we may place on your computer
to help "personalize" your visit to the site. For example, a cookie
will allow us to remember item you add to your Wish List from visit-to-visit.
Most major web sites use cookies exactly for this purpose. We cannot
tell who you are or where you are. The cookie only tells us that you
have visited the site before and may contain certain information that
will help us make your visit more enjoyable. Group USA will never
use cookies to retrieve information from your computer that was not
originally sent in a cookie.
Opt-Out
If you are receiving e-mail messages and at a later date you
choose to opt-out and have your e-mail address removed from Group USA's database,
you can submit our opt-out form.
Safeguarding Your Personal Information
Group USA will only collect personal information to the extent
deemed reasonably necessary to serve our legitimate business purposes,
and we will take the appropriate steps to ensure the security and integrity
of any information you provide to us.
Questions and Complaints
Any questions or complaints about Group USA or this privacy statement
can be resolved by contacting us using our Contact Us form.
We reserve the right to change this statement at any time, so visit
this page from time to time to check for changes.
Layaway Policy
- Layaway is for a maximum of 30 days only.
- Bridal Layaway is for a maximum of 60 days.
- A 20% non-refundable deposit is required for all items except bridal, which requires a 50% minimum deposit. Deposit and payments will
be forfeited if item(s) are not picked up within the 30-day period.
- Exchanges or refunds are not allowed on layaway merchandise.
- Partial pickups are not allowed.
- Markdown will not be given on existing layaways.
- In Stores Only.
Purchasing Group USA™ Products
Group USA products can be purchased at
one of our retail locations, or selected items from our web site to be shipped directly to you by ordering on-line, or by calling 1-877-867-7600 between 8:00 a.m. and 6:00 p.m. EST Monday through Friday. Visa, MasterCard, American Express, and Discover are accepted. All sales are final. A signature is required on all Fedex deliveries. Find out more about shipping rates and times.
Shipping availability and processing time vary depending on the item ordered. Dates are quoted as an estimate due to processing time, items ordered, the quantity, and shipping method chosen. The availability and processing time plus shipping method chosen equal the estimated delivery date.
Group USA does ship internationally by phone order only. The shipping and tax rates are determined by the current cost. Customer service will be able to determine that cost during your phone call. We do not ship to post office boxes.
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